Bird is going downhill fast – Bird — Ride Electric Review

I’ve been a charger since the second week bird launched in my city (March of this year) and things were great. Birds were clean, easy to find, and customer service / charger support was excellent. However, since the month of August it seems as though Bird is completely falling apart at the seams — most of the Birds are FILTHY. Do you really want to ride something that’s disgustingly dirty, and sticky with who knows what substance? Most of them are falling apart and are unsafe and unfit for unsuspecting citizens to ride. Not to mention Bird has refused to pay me for every Bird I successfully charge and release within the specified time. Worst of all? Customer support is completely ignoring me. In what used to be 1-2 hour wait time max for them to get back, has transitioned to me waiting 5 DAYS (with various follow up emails and chats) and still nothing. As of the writing of this review Bird owes me $100+ in unpaid Birds. As someone who’s been around I’m just really disappointed that this is what it’s become. I’m looking to ONLY use Lime scooters in the future or any of their competitors, because Bird is dropping the ball big time. I know I can’t be the only one.
Review by Cali Cam on Bird — Ride Electric.