What Happened? – Thomas & Friends™: Read & Play Review

I am a customer who purchased the full-year subscription. It’s just about too much for me, but, considering that my kids would use this regularly made it worth it to me. Besides that, I keep thinking of the time while growing up—the “cheap” games on CD-ROM were $20 each. Setting this up is difficult. You may have seen in other reviews: downloading videos is a chore; the ad to upgrade your subscription keeps popping up; and just about after every book or activity downloaded immediately starts that book or activity. Well—I, too, have ran into these annoyances, but I continued on. After the trouble, it should be smooth sailing... so I thought. This app used to work on my iPhone, but now, it does nothing. Upon opening the app, the screen I see is light blue with the navigation bar and buttons at the bottom. None of the downloads appeared. Navigating through “Manage” under the settings button brought luck—but then I uninstalled and reinstalled the app and now I can’t download or see anything. Before reinstalling the app, the app’s response to touch was a hit-or-miss. I or my kids had to punch the phone with our finger before anything worked. After reinstalling the app, the sensitivity to touch had returned, but now I cannot see anything to download. I have tried “Restoring purchases” and it has not made a difference. My kids have been missing the interactive stories and bugging me to get it fixed, but I have had no luck. I admit, I didn’t get a lot of time to search through the support website—I will continue searching when I am able. I hope this review brings attention to the bugs present and help get a fix. :) When the app works, it’s a decent, educational app lead by the gang from Sodor. My kids keep returning to it and have fun with it while learning. *^*^Update^*^* A quick response and fix has remedied the issues. Now I can make a more just rating for this app. After the setting things back as they were, I haven’t had to tinker with this app. It’s a go-to for my kids and they enjoy the different activities featured here.
Review by Cassius Clay Rae on Thomas & Friends™: Read & Play.