Indispensable App & Superior Customer Service! – PDF Expert - Editor and Reader Review

For over 6 years I’ve been using this app & it has been a fantastic experience. There was a learning curve in the beginning but after that I’ve had nothing but positive experiences. Originally I bought PDF Expert to study & archive periodicals but it has become an integral part of my iPad life: keeping all of my scanned bits of paper & recipes organized, filling out online forms, even doing creative projects. And talk about customer service! If only all companies had their finesse! I’ve had to contact them 3 or 4 times with questions & not only do they write back promptly but the tone of the response is thoughtful & friendly. And I don’t know if it was just a coincidence but early on there was only a deep purple highlighter so dark to be almost unusable so I submitted a request for lilac. On the next update lilac was there! Now, of course, there are plenty of color options. Another time I wrote them because I couldn’t figure out how to do something & they wrote me back as if they had nothing better to do than help me. So impressed. With every update PDF Expert only gets better. Bravo to the Readdle team! Congratulations on many excellent products backed by a superior customer experience! Keep up the good work!
Review by BookGirl4Ever on PDF Expert - Editor and Reader.