Good integrated w iOS, but main selling point, Phrasebook Sync, has issues – Language Translator by Mate Review

So there are a lot of "integrated with iOS translation tools, and now there's Mate Translate. But this one has a Phrasebook (user glossary) that syncs across devices. Sounds great. The iOS integration is first rate. I can use slide and split view on my iPad Pro, it works really well. It’s the Phrasebook part that gets me. This allows me to use it with OCR & dictionary apps that have less developed phrasebook / glossary functions. But there's a but.... Mate Translate *could* be a very powerful tool if more development went into the Phrasebook and Sync. It’s the main reason I bought it, and when it works it works very well. The problems I’m seeing are that sync intermittently fails, but worse there seems to be no email support from the developers at all. Even a terse: “Try it now” or “Working on it” would be fine. 2 failtures in 5 days of use is not good. Also, when there is a reset there is no merge of data from other devices so this is really very *basic* “sync”. You may have to delete all Phrasebooks to get it working again. The Phrasebook has good, basic features like isolating one language from another so that you don’t get “mixed” phasebooks that confuse studying. But-- the Phrasebook needs work. As other reviewers have said, some of the translations are “off” but no worse than Google Translate. The problem: There is no editing of titles or any of the terms. What you get from the translator is all there is, no notes or anything else. Given the sync problems and data loss, there’s no backup or export feature either, so the only way to “restore” is to go back thru your translation history and re redo the Phrasebooks. This is too much work if you’re studying 1 or more languages. In sum: Great integration with iOS. The devs really put work into slide/split view knowing folks would use it. Probably the best "deal" if you have a Mac is to buy it there, then you get all devices and Mac integration, but that's another review. When it works it’s indispensible, probably the fastest way to build a glossary on mac- and iOS that I’ve found, and I’ve “tried them all." But: -1 star for the sync/phantom support, -1 star for Phasebook issues.
Review by Leo of BORG on Language Translator by Mate.