Horrible customer service – Astrill VPN Client Review

In China the VPN did not work for 4 months in 2016. They asked for customers to be patient and they will compensate appropriately. Once the VPN started working, I emailed for weeks about the refund/extension. Their resolution was a 2wk extension. So we paid for a 12 month service that only worked for 7-8...and resolution was a 2 week extension? Horrible
Review by DivaSnob on Astrill VPN Client.