Avoid like a virus – Dashlane Password Manager Review

There are only a few characteristics of a security company/application that are required to be considered "quality". First, you need to follow industry best practices. Dashlane provides no means to change the master password by which all of your data is encrypted. That is, aside from paying for a premium subscription to enable syncing. Unless you're happy with re-entering all of your sensitive personal data into the app again afterward. And yes, this was verified by one of their own support representatives. Second, you need to have good customer support. You should not have to, for instance, write back to customer support telling them to "Please read my question," instead of sending a canned and irrelevant response. And yes, I can understand English from a CSR whose first language was not English. But it does feel like you don't care. It is most disturbing that an application whose sole purpose is to empower people to maximize their security fails to provide a means of changing the master password that secures the master password vault. That is simply fundamentally wrong. I will be switching to 1Password.
Review by RamenRecon on Dashlane Password Manager.

All Dashlane Password Manager Reviews


Other Reviews