Venmo Reviews – Page 3

5/5 rating based on 3536 reviews. Read all reviews for Venmo for iPhone.
Venmo is free iOS app published by The Delancey Corporation, LLC

Venmo misrepresents buyer protection

Snow_zen1

I recently made a purchase and which the seller ghosted me never shipped.Prior to the purchase verified via Venmo there was a fire protection program.I contacted customer support after the payment.They said there was nothing I could do. That I did not select a particular box at checkout.This is very misleading and confusing. I looked for the box at check out expecting it to be on the next screen. However, there was no “next screen” and the purchase transaction was complete. Subsequently, I have spent over 14 hours trying to chase down the seller without success. Supposedly my case went to the next tier of Venmo customer support who has yet to contact me and is conveniently for them only available though email. Clearly by the negative reviews Venmo does not resolve their customer’s issues and grievances without major burden to the customer. If anyone is doing a class action lawsuit against Venmo for their misrepresentation of their buyer protection program, please contact me @: xlist321 at gmail dot com. These companies need to be held accountable.


Convenient

katie stro

While it’s very convenient and helpful especially in this day and age of Covid and limiting exposure to the virus, I do wish the government was not monitoring these insignificant transactions or considering them to be income. Clearly the transactions are not income, wages or tax worthy.


I love Venmo

AhrenBoorshtayn

I love Venmo


Send money

gamesace1

I’m unable to send money because I’m unable to renew my account. ( I can’t access the trial money that was sent and received from my bank account)


Use any other app

Tellhimtoshrug

Worst customer service, took two weeks to log in to my own account, slow responses just for them to be unable to help. Will not be sending a penny through them in the future.


Fantastic service!

tomp2u

Great job, very professional!


Venmo

??❤

I love this app! I love the option to have what I send to be private or public and I also appreciate how secure it is:)


Transactions don’t work

sam kuzzy

The app isn’t letting me make a transaction even thought I have enough money on my payment method to do so, and it’s not even telling me what to do to try and fix it.


Hidden fees

Blue Creole

Venmo boasts that there is no fee but they have taken a percentage when someone has paid me using this app.


Didn’t return my money

Relda*1963

I sent someone funds twice by accident last month. Venmo returned one of the funds but never returned the second amount. Not happy with their service