Ulta Beauty: Makeup & Skincare Reviews – Page 2

5/5 rating based on 765 reviews. Read all reviews for Ulta Beauty: Makeup & Skincare for iPhone.
Ulta Beauty: Makeup & Skincare is free iOS app published by Ulta Salon, Cosmetics and Fragrance Inc.

Can’t even order!!!

Swift Kickin It

I found 3 items in the app, the sale is an app only sale. I was order close to $200 worth of products. I’ve been getting an error message for 2 hours. I contacted support and the lady named Mary says stuff to me that isn’t even grammatically correct, so I don’t even know what she’s telling me. Then she repeats the SAME QUESTIONS! I had to explain to her FOUR TIMES that I can’t order on the website and get the sale prices. So I’ll pay over $30 more ordering outside the app. It’s bad enough to not be able to order and get a message to TRY AGAIN LATER, but then to try to get help and waste 45 minutes repeating myself to Mary to end up being told they’d get back with me. I bet they will, after the sales are over! I’ve uninstalled the app, and it emptied my shopping cart. I’ve tried everything. Why have app only sales if your app doesn’t even let people order!


Ulta Beauty

AvA Leo "

Continuous use of Ulta store such at Citrus park and patronage, is because of your prestige manager Melvin his ,honesty and tremendous customer service is why I keep coming back for more Products happy 2022 ⭐️AvA M.C.


Love Ulta app and Love the store

demmers3

Every interaction that I’ve had so far whether I’m in the store and someone has helped me (and they always do) or whether I’m online, has been easy, made me feel beautiful and made me realize that Ulta really cares about their customers and the people that they are.Thank you for making me feel amazing!!!


easy use

kimberly091v

pretty easy to use


Keeps logging me out

mnmcookiess

I keep getting logged out and then when I try to log back in it gives me an error notification. I only ever seem to be able to log in if I remove the app and redownload it. I love it otherwise. I just randomly started happening a couple months ago and hasn’t stopped since.


Feedback

kiersten jarosiewicz

searching for beauty products was a bit confusing but i found what i wanted , Thank You Ulta! you never fail to please me!


Surprisingly disappointed

swigg56

I had a Mac pencil in the past, wasn’t impressed and threw it away but thought I would try again while they were on sale. This time I realized the last one wasn’t just a bad batch and I returned them. They are so dry the drag across your lips. Not interested in that with mature lips. There are several others out there that are much smoother and glide on.


The best store and app ever!

Kparkermcd

So glad to have beauty at my fingertips!!!


Store Management at Tualatin

Sasa9312

Liz Hanach breaks Employment laws weekly by changing schedules on a dime without any notice. She is degrading, demeaning, belittling and harasses her staff. She breaks Ulta employee discount policy. Her grown sons who are in their late twenties, they live out of state and come in and enjoy a 50% salon discount. She rehired an employee who committed 66 counts of register fraud. She hid reporting thefts in the store to help assist an employee get promoted, all while harassing other managers who had theft during their Gem Hours. She brags about she hired the current DM and how she will get promoted. There’s been more complaints reported to HR who has turned a blind eye and continues to allow this despicable behavior to go on. 16 staff and all managers quit in 2020.


My Beauty Go To Store!

chermay206

Ulta is AH-MAZING in every sense of the word!! From Products to People to Service. Everyone is welcome when you enter a ULTA store. NO ONE feels excluded and they make everyone feel welcomed and they know their customers. Alderwood ULTA and Woodinville ULTA are my top go to stores. The service at both stores are impeccable and their customer service representatives and make up artists and stylists are amazing!! They are the sweetest teams and they never make you feel uncomfortable. If you have a bad day or sad, walking into those stores they brighten your day and sometimes they throw in a sample to even sweeten the deal. I LOVE ULTA and tell all my friends—GO TO ULTA YOU CAN NEVER GO WRONG!!!