Uber - Request a ride Reviews – Page 4

5/5 rating based on 1746 reviews. Read all reviews for Uber - Request a ride for iPhone.
Uber - Request a ride is free iOS app published by Uber Technologies, Inc.

I did not sign up for Uber One, started Charging $10 per month

Pierat 98765

Used Uber for the first time since the pandemic, a month later I am getting a $10 reoccurring charge for Uber One I never signed up for, all I did was order a ride and there is not purchase approval history in my app. What an awful way to treat customers with scammy charges. I will be only using Lyft from now on.


Scamming. Changing Point Value & Overcharging for Rides On Bank Statement

millionairereviews

These are scammers. A Free UberX ride up to $30 is worth 2000 points, but if you don’t redeem it immediately they raise the cost of the free ride to 3500 points. Then their algorithm identifies you as someone who saves points, so before you even reach 3500 they change the cost of a free ride to 4000 points. I have screenshots. And it’s uneven and unfair, on other people’s phones with less points a free UberX is listed as 2000 points. They also steal from you. They have overcharged for rides on my bank statements and on friends multiple times. A ride was ~$9. They charged me ~$20. They hope you don’t check your bank account so it slips by you. But they know they can’t actually steal, so when you bring it up they fix it. But why should I bear the responsibility to do that? The stealing is so common they have an option in their app “the price I was charged does not reflect the upfront price I was shown” Stop scamming your loyal and respectful customers and users. I spent thousands on this app and didn’t complain when prices in LA shot up along with wait times. Unequivocally ridiculous.


fees, fees and more fees.

jamiespamacct

Every time I open this app to catch a ride, I’m being charged with a new fee. Now there’s a “wait time” fee— and apparently, you’re charged it if your driver has to wait for 2mins. Unfortunately for us, uber doesn’t pay us for the driver being around the corner instead of the pickup location or taking five wrong turns to get paid more from the ride.


30 minute wait time for a 10 minute ride

smrsiva4

Dear Uber Team Lyft is doing a much better job. It’s so unfair to make your passenger wait for 30 minutes for pick up for a less than 10 minutes ride. Firstly, your app is not showing estimated wait time before requesting ride. Second, if the wait time is high and if we try to cancel the ride, you are charging us 5$ cancellation fee.


Price gauging at its best

Mrs. Frustration

I like taking Uber because it’s convenient but lately these prices are unbelievable! I refuse to pay $68-$75 for a ride that’s normally between $14-$18 because it’s busy. Yes I know I have the option to decline it which I do and I wait 5-10 minutes for the price to drop down but these are rough times everywhere for everyone and to raise the prices because of a surge in the area is ridiculous not to mention the poor drivers may only get $20 of the $68-$75. Another issue is that they say it’s busy and they have no cars available and 3 minutes later it’s cars available but that’s where the prices are extremely high. I want to continue to use Uber but not if they trying to sell you a $14 ride for $60!!


It’s an OK service

Jacky223485

I use Uber to get to work and out if work, but some times they cancel my ride as I am outside waiting and its frustrating because I have gotten in trouble for being late because they cancelled my ride last minute. For example, I was supposed to go to work today and I got there 30 minutes late because the driver cancelled last minute and I had to get another but it was 30 minutes away. Would not recommend it if you are short on time


incredibly inaccurate time predictions

88362994

constantly makes me late. it is quite inaccurate in both the time it will take to be picked up and the time the trip will take.


Pricing is ridiculous

jackerooHopper

I finally got a job after a year of job hunting. It’s 6 minutes away. I can’t get there by walking due to my disabilities. They’re wanting $45 to get me there! Which is utterly ridiculous. Even if it was a busier time, $45 for a 6 minute ride?!


Uber es una estada

Mike83838383

Se pasan de listos porque para no hacer nada no ofrecen nada ah sus conductores te envían viajes sin sentido por 2y3 dolares es una vergüenza cuando la gasolina está tan cara y estos ladrones de uber no apagan nada y se quedan con el dinero de los peajes nunca depositan lo que uno gasta es un robo mejor trabajar x horas bajo techo y no que estos ladrones se estén aprovechando de uno


Problems with them

rdck915

They have a problem fixing things on the app and lie about fixing the problem that wasn’t an issue fixing my instant cash out which I still have enough to but support lies and blames it on me but it’s their fault why I can’t instant cash out I need it for gas so I can drive for them. Other then that I like driving for them.