Category | Price | Seller | Device |
---|---|---|---|
Utilities | Free | Sprint Nextel Corporation | iPhone, iPad, iPod |
Sprint Total Equipment Protection Plus (TEP Plus) customers can now access all the benefits of their Tech Expert service through the Tech Expert app, a companion app to the Sprint® Gallery app.
• U.S.-based support: In seconds connect live to a Tech Expert based in the US
• One-click access: Connect live or via chat
• One call solves it all: Even the hardest problems are resolved in one call, 98% of the time
• Smarter support: Get proactive notifications alerting you of your phone’s performance
Who’s Eligible?
The Tech Expert app is available to all Sprint Total Equipment Protection Plus customers with iOS 8.0 and above.
Important Notes
Tech Expert is powered by Asurion. The Tech Expert app can only be used on compatible iPhone devices.
I was very impressed with the quality of service and they were very knowledgeable and helpful. 5 STARS
Don’t like sprint think worse company out of all phone services,so many complications once switching to sprint...Hate it & leaving!!!!!!!
Thank you for all your help with this device. I just love it and hope to find many new things
I have never had such poor cell phone service, and it starts at home and extends to everywhere I work. I’ve lost countless hours of my life visiting their stores, calling them in the phone, and had no luck whatsoever in getting improved service. My calls drop constantly , even during the calls with them. My data is crap and inaccessible most of the time. I rarely have more than 1 bar, and their magic box that’s supposed to be the end all miracle only makes it worse at home. My last call they promised techs would be in touch the very next day. That was almost two weeks ago now. Excruciating. I only hope they’ll let me out of this nightmare situation so I can switch to a real carrier with adequate towers and people who care enough to see a customer issue like I I had all the way through to a solution. Really, Really disappointed as hell. I was sooo hopeful... oh well...
Fast connection to a tech AND they actually know what they’re talking about!
Sprint does nothing but lie and charge you money for everything and anything. All representatives are unhelpful and clueless. Getting them to do something as simple as unlocking the phone that you own and paid for is a 2 week struggle.