Southwest Airlines Reviews – Page 8

5/5 rating based on 3370 reviews. Read all reviews for Southwest Airlines for iPhone.
Southwest Airlines is free iOS app published by Southwest Airlines

Great app! Very easy to use.

LBJumps

Recommend


Gary Sickels review

Gsickels

Love flying Southwest. Alway a good experience


Amazing Service

Silvia Mustache

Easy to use, friendly staff, complete perfection.


My go to airline!

Profpops52

Southwest is absolutely by far the best and convenient airline I have ever flown. I will continue to utilize their service for many years to come!!! Most highly recommended!!!


Review

pnc38

Enjoy flying SWA—LUV for over 20 years straight. Keep up your good work. Bill


System Error Canceled my Flight

@zaggaziggiz

I got to the gate and my flight had been canceled. I received an email stating “you have canceled your flight”, - both the departure and return had been canceled without me being on the website or app and after I had already gotten through security. The operations attendant was the rudest individual I have ever encountered with Southwest, as customer service and being upbeat is generally the priority with this airline. They were unable to get me on my flight or rebook me until it had already departed and my coworker also had to get off of the flight so that we wouldn’t be separated. This is a business trip, and we fly frequently and have never encountered such an error. I am fairly certain that all of my rapid rewards points are now misadjusted, and this has been an overall awful experience- minus Ashley Sanchez at customer service, who finally got us on a new flight, after battling back and forth with people on the phone about what happened with my tickets for about 35 min. Bless her.


App

alain@kc

Very convenient and easy to use even for new costumers. 5 stars.


Sour West is the best

000Joel

Undeniably the best way to book your flight.


Best Phone customer service

hdbsudnr

I had a great experience with the woman who helped me extend an expired voucher and book a flight for the next morning. Best customer service ever!


Great but...

KathyF

Love booking via app but when getting to payment, it won’t find the refunds in my account. I have to get out of booking flight, go to account to find available funds, find the confirmation numbers, write them down and then do booking all over to enter refund confirmation numbers when purchasing. Hope this gets fixed.