Southwest Airlines Reviews – Page 246
5/5 rating based on 3370 reviews. Read all reviews for Southwest Airlines for iPhone.
Southwest Airlines is free iOS app published by Southwest Airlines
Super convenient!
K$10
Great app! I love the convenience of checking in online and keeping the boarding pass on the iPhone.
Review
traveler8262
What an excellent, convenient site to use. It makes traveling easier with one less thing to worry about.
Love SWA!!
A big kid at Heart
SWA is my plane of choice Always on time Friendly crew Easy access Great benefits It’s the only way to fly for me ❤️
Boarding pass
Bhuffindycon
My last two flights wouldn’t allow me to have my boarding pass in the app. Just annoying.
5 stars!!
Nsimme
Love this App! Booking, changing, and checking in my weekly travel for work could not be easier! I love that I can easily track my points, status, and current promotions!! Booking travel with points is a breeze!
Not the case study company it used to be
RyderRachy
In business school, Southwest Airlines was a prime company to study especially with regard to how their staff was empowered within certain means to make a decision to improve the experience of the end-consumer; this no longer holds true as over the course of 12 hours speaking with different agents to arrange an emergency flight, no decision-making responsibility is any longer bestowed to their still friendly customer service team. This attitude likely will diminish in time as well once their staff understands the reduction of the their job roles and elimination of autonomy, one of 3 key metrics in determining workplace satisfaction. Disappointed.
Delta nightmare
Waiter style
I booked a flight from SF to Spokane thru Delta. They changed my flight times and when I reached out to them to 1) find out why my flight times changed, 2) why I wasn’t notified of the change, and 3) try to make adjustments that would work into my schedule they told be I would have to pay a change fee. Luckily after several phone calls and speaking with a supervisor they offered to refund my money. Yeah for Southwest!!!!! They get my business! I should have went with them in the first place.