Category | Price | Seller | Device |
---|---|---|---|
Productivity | Free | Cross Country Service Corp. | iPhone, iPad, iPod |
The Mobile App enables dispatchers to:
• receive job offers from Agero
• accept jobs by providing an ETA
• assign drivers via their smartphone
Assigned drivers receive individual job assignments and accurate dispatch information, including:
• requested roadside service
• consumer and vehicle details
• location with one-touch access to turn by turn navigation
• customer contact information
The app also enables signature capture, GOA requests, and hands-free automated status updates with location and timestamps as the event progresses.
Disclaimer: Continued use of GPS running in the background can dramatically decrease battery life.
Very easy to use - less time on the phone and more time to assist our members! Bravo!
We've tried using this app and it froze over and over... When it works, it's great but getting it to work is the problem.
I Love this app. Just send to my drivers without extra call volume. Love the way it tracks and clears . Definitely the best version yet. The sound is awesome and i Love the print button. Fowler & Sons Towing Cowpens SC
"(Agero’s) Roadside Connect app has taken our operation to unexpected Heights by providing us the wings and tools that allow us to operate our business more successfully from the palms of our hands. Having the ability to see my drivers on a map from anywhere in the state has allowed me to expand into new markets with ease. Since conception of the app, I have been able to not only run my Miami location effectively, but also expand into two other markets with Agero."
This app is no good the last app wasn't 100% better. Lot easier to use a more accurate information Business was running a lot smoother with the older app
App keeps asking me to update to newer version But I have newest version installed. Message won't stop popping up !!!!
This app works but the problem is, there is literally inconsistent information included in the dispatches when you receive them. Particularly information being excluded. Here is one example: I worked a job last night that gave me an address, cross street, and in the comments section a second cross street to confirm. What I found out later from my irate boss was that the mile marker was (which was 15 miles up the highway in the woods) was included, but only in the email we received from Agero, NOT the roadside connect. Made me look like a fool. If it was up to me I would trash this app altogether. Unfortunately it's not.
Great app been using for couple week love it. Would be good to add few things but i hope that Agero IT working on it to my it even better. Thank you.
As soon as I hit the assign button the app shuts down. I am using iPhone 6S and 6 to assign the calls. Please fix this issue ASAP!! Previous version was very good. Update was not needed. Please fix the issue. Thanks.