Reply Butler - Text Snippets for Customer Support Icon
Download Reply Butler - Text Snippets for Customer Support

Reply Butler - Text Snippets for Customer Support

Spend less time answering your emails and support your customers, get Reply Butler! The easiest way to answer most frequently asked questions and to improve your customer service.
Category Price Seller Device
Productivity $1.99 digitalsirup GmbH iPhone, iPad, iPod

Create own folders and organize your snippets.

If you have to support different projects or websites you can create signatures and assign them to your folders.

Not sure if this is what you are looking for? Try the lite version: http://itunes.apple.com/app/id932370146?mt=8

Reviews

Not for SMS
bunny11

It's a great idea but it's a pity that it cannot be used for SMS. I wish you can update it!


Not completed.
lehuya

The app uses the selected main email account as the reply address instead of any secondary addresses (which was the address the email was intended for).


Great
ChrisMacke

It takes a few more steps than I would like, but I'm sure it has to do with apple and not the developer. It would be nice not to have to leave mail.app to insert text. Come on Apple, open up your software more! :-)


Good App
Louis B.

This is a very useful app and offers great support when I emailed the developer for some questions I had. I'm sure it will only get better with updates as well. Does need some extra features.


Love it!
sergei19

I use it while biking in gym to reply to customer emails. It saved me sooooo much time.


Great beginnings to a great App
Intechmed

Overall very nice and efficient. Would like to see the ability to optionally store number for certain folders so when sending message you do not have so many steps to Select and search for recipient in contact list. An even nicer feature would be to have a one touch option setting that when selecting message that already has recipient number associated and pressing send, the message is sent without all the added steps of changing screens, selecting contact, pressing send and then return to app. Export to iCloud Drive is present but NO import from iCloud Drive on other device to keep your iPad or Mini and iPhone in sync. A sync but on would be nice. Upgrading from trial to full version had a Append or Merge which was really nice but nothing after you have full version. I really like it and may be interested in a similar custom app for another project for non-social communications command strings. Keep up the great work !


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