PowerView Reviews

Doesn’t always work!

Sunlover1204

This app works sometimes and then it stops working. I have ONE shade and it doesn’t stay connected to the Hub. My automations don’t always work. It is very unreliable. I have to use the remote to open and close the shade. I’m very disappointed.

Convenience I Didn’t Know I Needed!

Love My Shades

I just don’t understand the negative reviews I’ve read. Maybe they’re really old? This app works so well now. Note the overall star rating. This app is SO COOL. I can time scenes to adjust my shades at certain times of day, I can use my google home mini (or Alexa) to control my shades with voice commands, all in all this is a cool cool app. It’s so convenient not to have to walk around the home and adjust shades manually at morning or at night. And if I forgot to close or open shades after I’ve left home, I can do it from anywhere with this app. Get a PowerView hub and have some fun. Love showing off this system to all my friends and family!

New shades!

Sue in Girdwood

Using PowerView is so easy! I’m able to lower one shade, two shades, or all eight shades at once. Love the timer too. They automatically go down at sunset & go up at sunrise! Sue from Alaska

Great product!

Srahusson

I LOVE having my Alexa linked to my shades. Voice commands are simple to setup and use. I also enjoy the flexibility with schedules and remote control from anywhere when I travel! I highly recommend this product.

Terrible App

Shiva1105

This is this worst app that I have ever used. Every time I open the app it has to reconnect to the hub (which it finds about 50% of the time even with a repeater that I installed). By the time I go through all of this, it takes about 20 times longer than just grabbing the dang remote. I also hooked up the thing to Alexa through IFTTT- but that doesn't seem to work at all. When configuring the IFTTT application I know that it sees the commands in PowerView because I see them in the list, but it can't trigger them. I figure that it is related to the stupid hub that it can't find. The programmers that wrote this app should be fired. I wish that I would've known this before spending $2200 on a giant blind that was supposed to work with my other home automation items.

If you take the time

Infamous_J

Properly setting up and taking adequate time to set up the blinds, scenes and schedules is key. I have 9 blinds set up and one was stubborn but a hard reset on that blind resolved that issue and everything else set up smoothly. The app updates continue to improve the experience.

Started well but just too many bugs

Ragweed79

It's a good concept but there is still too many bugs. The app ask for which hub I want to connect to every time I open it (There is only one for your house). After I select the one and only hub it's a 50/50 shot it's going to connect. The scheduling worked for a little while and then stopped. My installer told me I might have to reinstall the app every once in a while or I'll have to go in to the app when it works and reconnect the shades to the hub when they aren't working. When I pay over $7,000 for shades in my house I expect them to work 95% of the time. I understand electrics need refreshing once in a while but not ever to this extent. The software part of the system is just junk. The whole reason I went with these was to use them with the Amazon Echo. However using that you need to use it with the IFTTT app. That fine and easy to setup but takes for ever to complete the action after you say the command. I heard all kinds of excuses from, "weak internet" which actually made me laugh out loud at them, to "well it's having a hard time going through you walls". At that point they had repeaters that didn't really help either. Save you money and just hire someone to live with you to open and close your blinds.

Inconsistent and frustrating

Maxie62209

This could be such a cool system but after spending $10,000.00 for nine of their top of the line blinds and months spent programming and reprogramming the app, I am disappointed and frustrated by my investment. I am lucky that I am computer literate because my dealer had no expertise in setting up the blinds and after three or four hours, I finally just told him to forget about it. After many hours over several days and two fruitless calls to customer service (all they did was read, word for word, the awful set up brochure), I finally got the blinds to somewhat do what I wanted. In fairness, their online PDF help file is much more informative but still hard to navigate. Now six months later, they still work correctly only about 75% of the time. Often at night one or two blinds will fail to close or in the morning one or two will fail to open. Using "scenes" will often result in erratic results as well. Unpredictable. When I am away from home (I travel a lot which was one of the reasons I bought these), I have no confidence that my blinds have closed properly and indeed often they don't. This blind system came highly recommended and my expectations were high so when they fail to work I am left feeling screwed.

VERY sensitive scheduling time slider

TheNick123

When setting a schedule the time in a schedule (e.g. a fixed time of day, or relative to sunset/sunrise) one has to use a slider. This is BY FAR the worst part of this app (which otherwise works quite good on my iOS 10.x) as it's literally impossible to nail down an exact time for things to happen. As soon as you take your finger off the screen, or even if trying to gently keeping a time and sliding the finger off the screen while holding the time, it doesn't work! Who decided a graphical slider was a good way to enter numbers?? Either a) enable the user to manually enter time (resolution in minutes please), or b) enable some sort of progressive accuracy to fine tune a time (like for instance when scrubbing a track by moving finger up or down while moving sideways when listening to music on the iPhone). Please fix now!

Poor reliability

TechLover2017

For the money of the Powerview hub you would expect a lot better performance. I configured several scenes and schedules but the execution of these scenes are very inconsistent. For example, I have 3 window covers in 1 sunset and in 1 sunrise scene. When you activate the scenes via the app sometimes nothing happens, or some but not all blinds close or open. The same happens with the schedules. Coming home at night I expect all blinds to be closed but most of the times some are still open. In the morning not all of them open. Triggering the same schedule or scene again will complete the remaining actions. Removing and creating new scenes and schedules doesn't change a thing. It's very frustrating working with an app like this. The app also loses connection with the hub frequently while using it, even when you are only a few feet away from the hub, so it's not a strength of signal issue. I was very exited to receive the device and set it up but needless to say I'm very disappointed in the result. Hunter Douglas, you have beautiful quality products but you really need to step up on the technology part of it.

PowerView Reviews – Page 12