Phoenix G2 FSA Mobile

The Fire Station Alerting (FSA) Mobile App is an extension of the Phoenix G2 Fire Station Alerting System, manufactured by US Digital Designs (USDD). With it, firefighters and first responders can get instant verbal, written and location fire station alerts, regardless of whether they are in the fire station or on the road.

Category	Price	Seller	Device
Utilities	Free	US Digital Designs, Inc.	iPhone, iPad, iPod

>>ONLY authorized customers using the USDD’s Phoenix G2 Fire Station Alerting System (FSAS) may view and/or hear mobile station alerts. An activation code is required.

>>To request an activation code, please contact your agency’s fire station alerting system (FSAS) administrator.

>>Available on iPhones and iPads that run on iOS 7.0 or higher.

>>App technical support is only available via a fire agency’s administrator for the Phoenix G2 FSAS.

**HOW IT WORKS**
>>Sends simultaneous mobile alerts to designated mobile users and fire stations.
>>Alerts personnel as individuals or groups (e.g., units, stations, districts, etc.).
>>Get directions to the incident location using your device’s built-in mapping capabilities.
>>Enables users to save notifications for future reference and search for previous notifications.
>>Provides an easy-access email address and phone link to the fire agency’s FSAS administrator.

**FEATURES & BENEFITS**
>>Customize alerts. First responders can receive an audio tone, vibration on the phone or a visual text message, or all three.

>>Locate the quickest route. Use the mobile device’s GPS technology to arrive as quickly as possible, since seconds can determine whether someone lives or dies.

>>Search and save content. Find specific incident or alert types, unit assignments and other critical data for review, then “pin” specific alerts to access and/or analyze at a later time.

>>Receive simultaneous alerts. Life is unpredictable and, more often than not, first responders might have multiple incidents to which they’re responding. The FSA Mobile App provides concurrent alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications.

>>Hear the same, consistent, automated tones and voice as the station. A predictable tone and easily comprehended vocalized alert (VoiceAlert) can dramatically increase the accuracy and comprehension of the incident details. 
>>Turn alerts on or off. Nobody deserves rest more than off-duty emergency responders, so the FSA Mobile App has a simple on and off switch to disable or enable push-notifications.

>>Filter notifications for a specific need or desire. The fire agency’s FSAS administrator can assign users to units or stations and specifically match what individual users need to see and hear. Users may also create their own individual filters.

>>Receive alerts for more than just one unit or station. Alert monitors enable users to receive alerts for combinations of units, stations, districts or incident types. Supervisors or special team members can keep up on activities of interest.

>>Rely on the app for redundant alerts. A user can be out-of-quarters, out-of-apparatus and stuck with a malfunctioning radio, yet still have another redundant means to ensure that the appropriate personnel are alerted as quickly as possible.

**REQUEST ACCESS**
If you’re a customer of US Digital Designs and need to gain access to the app, please request a FSA Mobile App activation code from your fire agency’s FSAS administrator.

To become a USDD Phoenix G2 Fire Station Alerting System customer, visit stationalerting.com/start or call +1-602-687-1730.

Reviews

Works great!
emergesunscathed

How do we clear notifications when no longer needed?

Well done! Best in class
Zbotics

This application interfaces directly with the Phoenix G2 Fire station alerting system and the city CAD. There is no middleware. The APP is often faster than the city’s network to the stations. The functions are clear and easy to use and is configurable to only receive the dispatches I want to receive. The mapping “simply works” and is LAT/Long based to eliminate errors.

Maps
AJC24167

Awesome app , the one and only problem is when using it with Apple Maps , seems to give wrong directions frequently but when using it with google maps it’s fine

Crash issue
Chugachpowder

App crashes when an address is not input into the CAD. So if a name of a location, such as “Walmart” or “Mile 8 Spur Highway” is input instead of an address, opening the incident will crash the app. I also would like to have control over the tone sound and volume for call on my phone.

Cool App
a jake with an iphone

Unfortunately it won’t allow me to save notifications by event type. That would be very useful.

Just one thing missing
Dmoney249

There is not mass incident delete. I was on vacation for several shifts and opened the app when I returned to work and had to individually delete each run that came through. Please add on the next update.

No alert tones
wolfe98466

Since last update the station tones for my department have went away on app and only get a simple beep like a text message. I’m on-call and sleep through alert tones now, because there’s no tones.

Access codes
FireON

Others can use the same access codes and edit notifications. Wish I could log in and have none else edit my selections. I do love the App. Very helpful and all else works.