My Sprint Mobile Reviews – Page 88

5/5 rating based on 1099 reviews. Read all reviews for My Sprint Mobile for iPhone.
My Sprint Mobile is free iOS app published by Sprint Nextel Corporation

With little or no help from Customer Support

Cheese Is Christ

I recently talked to a Sprint Rep about upgrading my service plan and was told it was accessible through the app, when he said it was and I went and looked there wasn’t a clear option to upgrade so I had to call back again and ask how I was able to upgrade my plan. There really is no clear control way of showing how to take things off your bill or upgrading your plan. It should be easier than a hassle.


Worst company on the planet

Color Chuck

Sprint made a mistake on my billing and even after numerous hours on the phone, a 2.5 hour trip to a corporate store, my bills and my bank statements all showing I paid this phone, they refuse to adjust the bill.... any company even straight talk is a better choice! AND I’ve been a customer for 18 years and the mistake is clearly theirs 18 payments on a phone that was paid off in 24 payments on 1 bill... hours and hours on the phone, retention said they see the problem and would adjust it... never happened!


First time

SilverNblack89

Came over from metro and really enjoying it thus far. Love my IPhone 8+ never had a phone this fancy and I’m quite impressed. Really happy with sprint right now


Fast App

bbtv89

Reads clear, easy app! Fast!


Worthless

Xoxtay94

This app is completely worthless.... you can’t access anything


Happy

M. Wallingsford

I appreciate the fact that my bill is exactly the same every month. No secret fees or unknown charges. It’s exactly what they told me it would be and has not changed.


Bad

Footballfan01

Horrible app, can’t even pay your bill from here it’s been bugged for years still no fix.


Terrible

Jakesquadron

Won't allow me to get into acct then tried customer service they said they would help and didn't at all still can't get into my account


Must use!

sly_vest

Excellent very fast and helping. I love the feature that the agent can text to help you out with any issues.


Fix the new update

Jasoncrafton

Nothing works