My H-E-B Reviews – Page 5

5/5 rating based on 150 reviews. Read all reviews for My H-E-B for iPhone.
My H-E-B is free iOS app published by H-E-B, LP

Latest Update is JUNK

tloonam

Icons of items in my list don’t populate, and what happened to the listing of items not available? Now if I don’t see an item in my list I have to search for it only to find it is not available! Actually had to resort to using the website to put together order today. If it ain’t broke don’t fix it!


Latest version broke shopping list

summit cruiser

The latest version of the app broke two things in the app: 1. Product images have disappeared for the in Store Shopping List. App change must of broke link to Image Library. 2. Sorting of Aisles all messed up for In Store Shopping List. Jumps from aisle 1 to aisle 18.


Shop on Amazon much better service

Eliesue

Be aware on my order they substituted higher priced items charged for items but did not provide them to the tune of over $10.00 dollars . Broke eggs and then when I called to get it rectified the wait time was 150 minutes when taking the option to have them call me I am still waiting Nor have they responded to my text message . If you want bad service this is the place to shop for home delivery. If you want good customer service shop on Amazon fresh free delivery and prompt response to errors . Will never shop here again!!!


Broke a good app

Robert B. Wells

We use H‑E‑B Curbside, and the app has always been great until the latest update. The shopping list now hides anything that isn’t in stock. Where I might have shopped for another brand, now I just forget what I needed. The search function also seems worse, but that’s hard to verify. However, searching for ‘almond milk’ got me M&Ms. A search for ‘organic grapes’ mostly returned wine. A search for ‘Simply Orange’ gave me dog sweaters. Do better, H‑E‑B. Just go back to what you had.


App problems.

Jleh17

I haven’t been able to log in to the app for a few weeks now and I’ve had to change my password multiple times and it just keeps saying unable to login using this device and I have tried deleted the app and re downloading and it still does not work. Help please ! I love my heb app!


Add Ons don’t always get added to order

AdrianaG

when i submit add ons to my order they don’t always get added. Ill pick up my order at the store and realize things are missing, then I check my order and see they never got added. It’s happened a couple of times. It’s frustrating because then I have to start a new order for all the missing items.


Cant log in

bbrenda22

It’s not letting me log in!!!! It says it can log in into my device ?


Where did the categories go?

Rffon

With the latest update, the shopping categories…Fruit & Veggies, Meats, Bakery & Bread, etc…have vanished. PLEASE FIX ASAP!!!. Tried calling about this, but the wait time is over 144minutes!!!! Unacceptable!!! UPDATE: DEPARTMENT CATEGORIES ARE BACK BUT ARE NOT FUNCTIONAL. I dare you to try and find out what citrus is available, or any other sub-category, for that matter. GET YOUR ACT TOGETHER AND DO NOT RELEASE A VERSION THAT IS FULL OF BUGS!!!!!!


Fixed category issues!

bigbaddragon

Thank you for fixing the issue!


Annoyed

Aaliyah2848

I’m highly annoyed at this point I have order the southern chicken tenders for 3 weeks okay row and Everytime I order it they r out this is ridiculous