My Disney Experience Reviews – Page 3
5/5 rating based on 1431 reviews. Read all reviews for My Disney Experience for iPhone.
My Disney Experience is free iOS app published by Disney Electronic Content, Inc.
Not working
sandrachh
My app is not working and I have my day at the park today so how am I supposed to you my genie services if my app does not work???
My Disney Experience
BigFreeds
Disney has accomplished something I never thought possible…the complicated and convoluted nature of Genie+…the fact the app would not sync with my Disney hotel (the Swan) and the wait times for technical support of 104 minutes…have made me never want to come back again. As a Floridian and a Disney fan I’m simply astounded that senior leadership could be this out of touch with the customer experience. Horrible, horrible, horrible.
Tough to figure out
Seano32
Too confusing to navigate and genie plus is very hard to understand how to use. But the idea behind everything is outstanding, the execution is not ideal.
Internet access
mandrp
I am constantly losing my internet access And often the tip board won’t load Bring back fast pass
Worst app ever
ProcheerINTL
Never works, not user friendly, Disney is ridiculous.. money grubbing selfish restrictions through the roof company
Disney App
KathyG53
Ivery annoyed right now . Been waiting for a bus to Nagic Kingdom for 45 minutes! 3 buses for. Animal Kingdom have gone by as well as orhers for resorts
Waste of money
Martin8675309
Absolutely horrible experience. Disney has continued to raise prices and decline their customer service. The app just adds frustration to your day. Please don’t pay for the Genie+. Their rides breakdown and you’ve wasted time and money. Our day saw Space mountain, Splash mountain, and Peter Pan all out of service. Go to Universal much more fun, better services and easy to plan with fast passes.
Experience?
Cannot play any more
Park and app are mediocre at best. Hotel room was great. That’s the only reason for one star. Otherwise it’s no stars! The experience was severely diminished by the poor application experience.