My CenturyLink Reviews

4/5 rating based on 50 reviews. Read all reviews for My CenturyLink for iPhone.
My CenturyLink is free iOS app published by CenturyTel Service Group, LLC

Bad company


Worst service ever, no help, no support

Pause/resume internet access disappears


The app has a great feature, where you can pause devices access to the internet. I love it when it’s there, but for some reason, the feature disappears and I am unable to pause access and sometimes more importantly un-pause access. When to feature disappears, I’ve tried to close the app and restart and even uninstall, with no success. Then magically, fees hours to a day later, the feature reappears.

Horrible to navigate


This app is so confusing and takes you in circles. Nothing resolved and where’s the phone number to call for assistance!!!!



This ISP seems like a good one so far!



App is always slow & logging in takes forever. Needs a better login or atleast an option for quick-sign / stay signed in.

Worst Service Ever

Minneapolis Taye

I live in a building where there is no other network available, and have to use them. After losing my credit card, waiting on a new one, my bill lapsed by 6 days. This was enough to suspend my service. Once suspended, the only way to restore services is by making a payment…. But, since I haven’t received the new card, I cannot pay. If you have a choice, don’t choose this provider. Slow network, bad customer service, inaccurate speeds, and terrible company policies.

Poor Tech Support


Doesn’t work, haven’t been able to contact them due to poor hour availability.

Bundled Billing


By bundling billing with Direct TV it was/is a hassle since I’ve cancelled it and you paid Direct TV. The service with Direct TV has been cancelled. Awaiting refund from Direct TV but,there should be NO future Billings.



No place in app to see devices or change password or see speed like instructions tell u

Not sure if I done this right


Can you please let me know