Modern Market Reviews – Page 6
4/5 rating based on 64 reviews. Read all reviews for Modern Market for iPhone.
Modern Market is free iOS app published by LevelUp Consulting, LLC
Terrrible UI design
TangLaoshi
This review is about the app, not the food (the food is great - but it seems all the five star reviews for the app are actually about the food and missing the point). This is a textbook case of bad app design. Every day I order the same thing from the same location. Why can’t it remember this? I ha d a user account and am signed in, but every time I must go through at least a dozen taps and navigate a complex series of screens to just order the same basic item. Why?? Can’t you at least have a default location option or remember my last location? Every time I use it, the thing pops up asking permission to get my location, then apparently does absolutely nothing with that information, so I still have to manually select the state, then the location, the select order online, etc etc. EVERY SINGLE TIME. Come on, use some common sense. Look at the CAVA app if you want a good example of how this SHOULD work. Also, in many cases the buttons are small and squished together so it’s easy to accidentally tap the wrong one. Also, the “lets chat” bubble pops up very conspicuously blocking the order button. Come on, why can’t you just shut up and take my money??? Terrible from a business perspective and an app design perspective. It’s a good thing that their food is good, though, which keeps me using this crappy app every day.
Awful system
Ildude35
I remember when this app started and they removed the 10% off returning receipt deal and they moved it to the app. The app has a pretty terrible interface and I mostly live by cash so it’s only bothersome to try and use. Now they don’t even seem to give you the deal at all and the app is still garbage so I wrote this review
Love the food, App is awful
Hdubw
This app is nonsensical-it takes me about 20 minutes every time I try to use it to make an order because it is the opposite of user-friendly. Once you are in the menu and placing an order, if you hit the wrong “back arrow” button, it takes you back to the very beginning and loses any progress you’ve made. It never saves my info even though I’ve tried to save my profile many times, and it doesn’t work with auto-fill. These are just the glaring issues. It feels like using a computer browser view on a cellphone but more complicated. I love this restaurant and their new delivery service w/doordash is great, but PLEASE fix the app!!
So convenient and easy to use
Fshnfntc
Love the app for an easy way to pay, track rewards and order pick up & delivery. MM is my fave local spot.
Great Food; Worst App Ever
atechsan
Despite the fact thaI love the food and really do want to order it, I find myself avoiding Modern Market because this app is so cumbersome and clunky. It doesn't link my profile to anything useful. When attempting to place an order, i’m required to select my nearest location at least three times...every single time. Ordering an item is a separate chore in itself with the multiple pages of customizations to go through if you decide you don't want the ciabatta bread (an example). I can’t speak to whether it remembers my most frequent orders because i usually just give up and order from a competitor. It’s a shame because, despite the food being really fresh and well prepared, I’m not willing to struggle this much to obtain it.
Fast, friendly, healthy!
Dea2622
My son has issues with gluten. There are many things for him to eat here. We eat at modern market once per week. Delicious, healthy food. Fast friendly service. Rewards!
Horrible app
TJ 55533
Tried ordering seven times. Gave up. Each time I tried to add something to my order, I ended up back at the start page with everything deleted from my order.
Good scan to pay, horrible to go ordering
Hoopla lama 23550-$--6
The only reasons I use this app are the scan payment and the rewards. Everything else about this app is horrific, I have never had a worse experience trying to order food than using this app. Also, if you have a reward to redeem you can’t add it to the order in the app! You have to go in store to redeem rewards using the scan payments.