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MBTA mTicket

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!
Category Price Seller Device
Travel Free Massachusetts Bay Transportation Authority iPhone, iPad, iPod

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, and 10 Ride tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA

Reviews

Poorly thought out
johnnyg7

Can not enter credit card info in advance of a purchase. Must make a purchase to enter credit card info. Should be able to save and change credit card info any time.


Subway
scotepi

No subway support. Need to read into it to find it’s missing the part most people would need/want


Stupid
Iffhjdsbrs

Stupid app


Schedule tab!
kmichellee15

Please bring back the schedule tab!!! It was easier to see if a train would be delayed.


Horrendous update
ceceliahalpert

This used to be a fantastic app, but for some idiotic reason they removed the function that showed you the time your train was arriving in real time. Now you have to guess every morning because the trains are not on time each day. It creates extremely unnecessary stress. As I arrived to the station for a 7:53 train I found out only once there it is running 13 minutes late. Would have been nice to know this before I left my house. Bring back this function. I don’t get the point of this app without it.


Don’t buy your tickets from this app
A95M92

Tried to buy my ticket on my way to work, no ticket but they still charged me, I call customer service, they did not provide anything helpful. I have the charge on my account just give the ticket if people need it. It’s kind of ridiculous how you will take the money but not provide any assistance beyond that. Just save your Time, Money and frustration. And buy it once you’re on the train.


Poor layout
BlenderBoy

The UX is poorly laid out. Back arrow no longer work when looking at commuter rails And it’s now 3 menus in the get there! It should remember most recent at the top level, I would not choose ferries. Whoever designed the app doesn’t use it!


Payment doesnt work
Life/Music

For a month Im not able to buy a ticket with apple pay or credit card. This app is horrible!


Wrong tickets
A-squad96

I got the wrong tickets and didn’t want a refund or anything. Just wanted to get the right tickets for my destination and no way to fix it. I didn’t care if it cost a little bit more money or anything just wanted the right tickets. So now I’m stuck with tickets I can’t even use. Was my first purchase on this app and probably my last. Just very upset.


Very practical ??
Latincoubert

I use it every weekend and work great for me. It would be super if work on the Apple Watch ⌚️? if you phone dies you got your watch ??


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