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JCPenney

An elegantly designed shopping experience dedicated to helping you get your Penney’s worth! Welcome to the redesigned JCPenney App!
Category Price Seller Device
Shopping Free JCPenney, Inc. iPhone, iPad, iPod

See the latest below:

Simplified Browsing
A modern design that makes it easy to find the items you want for the prices that you love. Now that’s getting your Penney’s worth!

Buy In-App Pick Up In Store
Quickly find those products you need, buy them in the app, and pick them up the same day in one of our stores!

Save Coupons to Wallet
Not only are the coupons and offers just a swipe or tap away, but now you can also save them to your wallet! Use the coupons when shopping in app or show the barcodes to any JCPenney associate to apply them to your order!

Never Miss A Deal
Everyone loves a great deal, and we want to make sure that you never miss out on a deal again! Opt in to be one of the first customers to get notified via push notifications or the in-app inbox of the latest promotions and shopping events going on at JCPenney.

Snap2Shop
Scan barcodes in store to learn more about the product, or take a picture of your favorite fashion items and we will find you similar products at JCPenney that you can purchase in-store or in the app!

Favorites
Save your favorite products for later and come back to purchase them at anytime!

JCPenney Credit Card
Managing your JCPenney credit card is now easier than ever with our app! Now you can easily view your balance, pay your bill, and see offers just for JCPenney credit cardholders.

We love feedback! Love the JCPenney App? Please consider leaving us a 5 star rating! Questions or comments? Please use the App Feedback section in the app or email us at [email protected] We’d love to hear about your experience.

Continued use of GPS running in the background can dramatically decrease battery life.

Reviews

Bring back the old app!
karenloua

I don’t enjoy shopping on this new app. It isn’t an enjoyable experience


Great App
mikegamergeek

Everytime I order from you guys it’s always at my house in 4 days.


Margaret Ross
Bobby12$$

Great stores. Well organized. Good selections


Worst experience ever
auntella

I walked to the register where the associate was ringing another customer and started ringing both at one time. She totaled mine before I could give her my associate/gold card so she got mad and had to do it over, then totaled it again before I could get the 25% Coupon on my phone , she said there wasn’t one, YES THERE WAS IT WAS ON YOUR APP SITE, on my email and news paper. She refused to look at my phone to help. I said I was going to notify the company. She said fine and walked off. The other customer had an error on hers to but the girl just walked off. When we get back in the states I will mail a copy as I want my coupons 25% off It was an extremely sour shopping experience Right now out of country


Can’t shop online through this app
tootsmom

I put an item in my cart that showed up as out of stock in the cart. I then couldn’t delete it and therefor couldn’t complete my order either. So the app— for online shopping is stuck with an unavailable item a zone. I called for help and a very nice lady took my order as a catalog order. She was patient and very nice, but couldn’t help me fix the problem. The only solution I can figure is to delete the app and try to start over. My Kohl’s app is staring at me all hopeful and capable. I love JCP, but then...


Dissatisfied
cmred67

Ap is great until I try to add coupons to my wallet! It doesn’t work...says coupon not found. Won’t let me scan and I even tried manually putting in codes.


Why do I need another password?
MooneyLQ

I really liked the shopping aspect of the app, hence the 2 stars, but when trying to check out, it wouldn’t allow me to load rewards, my JCP card was not stored as in the website nor was my password; it actually asked for a new password. Very frustrating that the app does not appear synced with the website. Ugh.


My relationship with JC Penny’s
RoseLuker

J.C. Penny’s is always “ my back to school” shopping! We find jeans, shirts, belts, shoes and even socks! Great prices on everything you need for school!


Great prices
brownfox1

I love all of the deals at JC Penney’s.


Keeps crashing on me
MiguelCarvajal1959

I have just downloaded this app a couple of days ago and I had no problems signing in and actually finding what I wanted to buy and placing my order. The problem started when I went to check the status of my most recent order and that of previous ones. Each time I tap on Orders in the main menu, the app crashes and I’m sent to the main screen of my phone. Very frustrating.