iHealth Gluco-Smart Reviews – Page 2

3/5 rating based on 62 reviews. Read all reviews for iHealth Gluco-Smart for iPhone.
iHealth Gluco-Smart is free iOS app published by iHealth Labs Inc.

The app isn’t working

jdhsgskeurb

I have uninstalled the app and reinstalled it. Then set up a new account because the app wouldn’t let me switch to the new strips that don’t need a scan of the label. Now I can’t choose any label, let alone get into the app. It says session timed out repeatedly for the last hour. Can you please fix the app or your server.


Doesn’t open

Lotusflor

My app doesn’t open. So I can’t even try it.


Wasted an entire bottle of test strips

jw_denver

Test strips have an expire date of late 2018 and my son inadvertently scanned wrong strip bottle a few months ago which caused them to be completely useless. Before I even test any strips or scan a bottle the app constantly says strip is expired. This meter will cost you more money than others. I have also been waiting days without any response from support about this issue. Definitely would not recommend this unit to anyone.


WW

wanderingwino

Bought one and it never worked


No Select Test Strip on Settings

70u13louie

I have an EGS-2003 test strip but i can't use it because there is no QR Code and I can't change to no coding on apps because there is no select test strip type on settings. Not good at all.


App made useless by by leadership

Аchille

The app and device don't seem to work until after you scan a barcode. The process is buggy, slow and makes the experience painful for no good reason other than making iHealth more money. I sure hope you guys go out of business when Apple and Google release their non invasive glucose tests.


Doesn't work with iPhone 7

KsloaneD

Maybe it's the headphone to lightning port adaptor but it doesn't work with my iPhone 7.


Great, But...

JBelt88

It worked like a charm for nearly six months and then the app refused (and continues to refuse) to scan the QR code on a new bottle of strips. This renders the strips useless. You can only use iHealth strips. Now I will say that the app worked like a charm before it all went south. I like that the data uploads to the cloud so you never have to write down your numbers, but can chart your progression online. There are so many things to love about the app with the device even though it is not covered by insurance. I switched back to an old school meter and enter my results manually in this app so I can still keekp track, but wanted the consistency of just one meter. I reached out to the company and they said do a reset!? Didn't work. So, it was great while it lasted, but...


Not working on my iPhone 8p

toneabee23

I would have given a 5 star but being I cannot get the app to see the device even though the phone sees it and connects to it. Not sure why I cannot not get it to work on my 8p but it does work on my 5c just fine. Is their a problem with IOS 11?


Works sometimes

Dcf red

I am sick and tired of having to scan a new bottle every few times because the app doesn’t work, please fix!