Hilton Honors: Book Hotels Reviews – Page 7

5/5 rating based on 634 reviews. Read all reviews for Hilton Honors: Book Hotels for iPhone.
Hilton Honors: Book Hotels is free iOS app published by Hilton Worldwide, Inc.

Great booking service


The app is simple and easy to use

Hilton Americas Houston


This hotel provided the best customer service!!! The staff was extremely courteous and helpful no matter the time or request. I will definitely stay there again!

No status anymore?

Whole foods shopper.

Stopped showing level status in 2019. Stuck on loading status screen. I’ve been “hanging tight” for a month! How do I know if I’m diamond yet?? This has ruined my year.


Kovi Kov Newark NJ

The app doesn’t update for days and that’s for payment information and status too for the nights it was there and disappeared and hasn’t returned it just says please wait and they’re updating but it should have been done 2 weeks ago.



Great when it works but you can't depend on it. Too many outrages, room key stops working.

Can’t search in app


Every time I put in the info to search for a hotel to book, it says something went wrong on the app’s side. I’ve crashed it, I’ve restarted my phone, and it still won’t work. My app is up to date.

Anatole Hilton Dallas

T. Rue

Friendly, courteous and clean. Nice atmosphere for our Nat’l Mtg. Thanks! Pete Kelley

Very Frustrating


Half the time the app doesn’t work.



App is useless. Checked in on app and picked room only to find that room I picked was given away. Learned this when I had to check in at front desk ( which seems pointless when I had a digital key from app). The room change would be have been a minor inconvenience except the road noise at the HGI in Tempe AZ is terrible in rooms facing highway. All around disappointment.

Status meter not working

Weather Argonaut

I can’t see how many nights I’ve stayed toward status. It says “hang tight while we update the rest of the meter for the upcoming year.” It’s now the middle of January and it’s been saying this since January 1. How long does it take the meter to update? Seems to be broken.