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Halifax Mobile Banking

Our Mobile Banking app can do everything you’d expect, maybe a little extra. And you can use it whenever and wherever you want. So, you can crack on if you’re on the bus, at work, or simply can’t tear yourself away from the telly.
Category Price Seller Device
Finance Free Lloyds Banking Group iPhone, iPad, iPod

It’s also been given a WCAG 2.0 AA rating by the accessibility auditors. Which in plain English means we’re doing a bit extra for our customers with disabilities too.

THE BASICS
- Sign in quickly and securely with your fingerprint*, facial recognition** or a 3-character combination from your memorable information
- Swipe easily to see balances and statements
- View details of individual transactions
- Check money coming in and going out
- Make transfers and payments (it’s so easy)
- Manage your standing orders and view direct debits
- Pay your loan or credit card bill
- Pay in cheques
- Set up new payees or pay your phone contacts.

A FEW EXTRAS
- Cards lost or stolen? Panic over: just cancel and replace them with the app.
- Earn as you spend with Cashback Extras.
- Apply for loans, savings, cards and more
- Call us quickly and safely from the app – we’ll already know it’s you so can connect you without the usual security checks.

STAY SAFE
- Reset your Online Banking password
- Update the phone number and email address we have for you.

GETTING STARTED
New to this app? You’ll need to set it up by registering your device first. You’ll need:
- An up-to-date phone number registered with us
- Halifax UK personal account
- Online Banking username, password and memorable information (you can create these in the app).

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. This includes preventing connections from the app on devices that we think have been tampered with. We also have an online banking guarantee: http://www.halifax.co.uk/aboutonline/security/

CONTACTING YOU
We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax .

IMPORTANT INFORMATION
Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.

Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

* Fingerprint sign-in requires at least iPhone 5s running iOS 10.0 or above or iPad (5th generation), iPad Pro, iPad Air 2, or iPad mini 3 (or later models).
** Facial recognition requires iPhone X.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries.

Please note that features requiring the use of your device’s phone capability, such as Call us, won’t work on iPads.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Scottish Widows Limited. Registered in England and Wales No. 3196171. Registered office in the United Kingdom at 25 Gresham Street, London EC2V 7HN. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register number 181655.

Reviews

So well conceived !
Playgittar

This has to be the most user friendly. Secure and seamless app I've ever used. Kudos Halifax !!


Very efficient app
scottthomascarter

The one thing I repeatedly observe about this app is how fluidly I can get done what I get done. Very well designed, not glitchy, intuitive to use and well organized. I wish other banking (and non banking) apps would take their cues from this one. Thank-you for making a frustration free app!


Impossible to get in to the app
Hippo Green

You can't paste a password into the password field, meaning you have to write it down and type it in manually - highly insecure. Then the app tries to call you and you enter the code it gives you over the phone, but then it doesn't let you in anyway and you're back at the start. Don't waste your time downloading it!


Does everything you need it to do!
Realest1402

Won't go into too much detail, long story short is I've been using the app since the update and have had no problems with it.


Halifax
ubp5andrei

Good application!


I'm so horny about this app!
Wezo

Great app. Slick, fast, current. This type of things turn me on.....


Very responsive
WundermonkeyZA

The new app update is very responsive. I think it was worth the rebuild. Good work bank people!


No problems,
dornov

I have used the app for most of the year I have had no problems. In fact with Halifax secure the bank have been straight back to me with any possible or perceived problems. I appreciate that! It may be a little time consuming (20 minutes some times) But it’s keeping my money and details safe.


Halifax
localjew

This is awesome. Thank you for your services.


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