H-E-B Reviews – Page 7

2/5 rating based on 72 reviews. Read all reviews for H-E-B for iPhone.
H-E-B is free iOS app published by H.E. Butt Grocery Company

Curbside App crashes constantly

Roxielu0422

I lose all the items in my cart and have to start over. So not user friendly.


More Work Needed

StudentABC123

I like that you can build your shopping list from the weekly ad and mobile coupons. However, the mobile coupons don’t always come off and they can’t resolve it the store. Customer service gives you a card with a number to call. Also, The app also doesn’t put things in order by category like some of the other shopping list apps. The app will tell you what aisle the product is in, so that’s a plus. Lastly, I just updated the app because it kept crashing. Now I can’t get it to even open.


This app never works for me...

Loyal HEB Customer

I am a loyal HEB customer and hoping this app will eventually be perfected as I prefer to do all my grocery shopping at HEB. I believe in all the good HEB does and back them up ?. I’m hoping this will be perfected.


App won’t work in store

LizzieH1964

So I used to LOVE my app to shop. About a month ago the app started refusing to load MY LIST while I am physically in the store(despite being connected to the store’s customer WIFI). I deleted and reinstalled the app a couple of times, but with the same results. It doesn’t do any good to be able to create a list at home and not be able to access it while in shopping. Back to writing on the back of an envelope...


Digital coupons not working

skmo

The store is okay but I miss so me items at the larger store. I started this rating over a year ago. My feelings about the coupon process hasn’t changed. I have never been able to View all of the digital coupons. They failed to load with the amount of coupons it's difficult to navigate. It will start you over from the beginning of the coupons if you hit the screen by accident. I tried for almost an hour to only see about half of the coupons. I would rather spend my time shopping and finding other things that don't have coupons in the store than sitting at my house trying to get all the coupons to load. Please just add a “select all coupons” button so that I don't have to waste my time doing it individually and be extremely frustrated.


Can’t shop by department

pilotPhillip

I’m trying to search the garden department at an H-E-B for fuchsias. But all I get is cosmetic make up and baby strollers with that color.


Unhappy

Orphnany

Not user friendly. Make it easier to find coupon products or main group. I don’t have time or desire to scroll thru pages and pages,,, and its so small on phone screen I can’t see it very well. I found an ipad version in apps, but only in spanish ??


Deleting weekly lists

Mgt5

The list feature could be better. And although I am sure it’s obvious, I can’t figure out how to entirely delete a list once it’s no longer needed.


Terrible

Gmlpink

It frustrates me just to have this app. Why would H-E-B even release an app so horrible ? Was there no test group ? Definitely missing features and it’s not very intuitive. Some features are placed in very odd places within the app. Deleting this now. Waste of space. Love you HEB but please fix this!


Hard to use

ML Cookie

Hard to navigate. Hard to figure how to select Grocery pickup. Expected more from my favorite grocery store.