Fidelity Investments Reviews – Page 7

5/5 rating based on 880 reviews. Read all reviews for Fidelity Investments for iPhone.
Fidelity Investments is free iOS app published by Fidelity Investments

Easy to use

fernwoodfound

It’s easy to use and navigate for the information that I want.


No Quick Access

mambassador

I loved this app until the Quick Access feature on the mobile app was disabled. It was the most convenient and easiest way to view balances real time. Please bring it back.


Too cluttered

willeat4money

The app works just fine, for the most part. Whenever I try to add items to my quick view though, the app reports an error. I also don’t see a way to turn off quick view so I can be prompted to log in immediately when I open the app, rather than wait for the app to load to click on another page that will prompt me to log in. When prompted to answer questions about goals, after I’ve answered everything the prompts don’t automatically close. Then I close it on my own and the card remains, so there is no way to know if my answers went through. I came over from Robinhood and loved the simplicity of their app. I want to see my investments, my daily return, and current position pricing on the main page. Right now I have to click through several pages to access all that information. To see how my positions are performing I have to not only click through several pages but then scroll around on a screen that is too crowded with information. For some reason, when I transferred my stocks from Robinhood, the purchase price didn’t transfer, or at least doesn’t populate, so I’m not sure what my ROI is anymore.


The app is terrible

Snuffy Bug

Every single time I try to log in, I have to reset my password. It’s very frustrating and inconvenient.


Terrible app

Rezile1

I downloaded this thinking I could trade a particular stock. This app lets you tap the trade button and set up a transaction only to find out the ticker isn’t supported. Waste of time. If you don’t support a stock why even have an active trade button on it. Ridiculous!!! Now my money is sitting there and I have to wait forever to transfer it back. Not to mention it takes days and days for a deposit to go through. It’s 2021!! How do you not have an instant transaction system?


Review

Azaz110202

It is good in the sense that one can invest in Fidelity funds or outside.


Good

Cynthia0987

Good App, but keeps closing accounts without a reason


Customer service

dskreview

Worst customer service. Have been on hold for way over an hour to get a representative that needed to transfer me to an higher level representative as he doesn’t understand why the changes requested were not done for over a week. Now I’m on hold already for half an hour and praying not to get disconnected and being able to resolve my issues. They don’t provide options for emails, chats or call back so you are up to their mercy to answer you. WORST CUSTOMER SERVICE EVER!!!


Quick access doesn’t work

rena.2019

Quick access view (where you can see your balances without logging in) hasn’t worked in weeks, whereas it used to work fine previously. I made sure that “balances” were enabled in my quick access settings


Great app, needs a bit more polish

Kindbro

Overall Fidelity’s been a really good experience, but the GUI could be better. Everything looks very same-y, making it a bit annoying to navigate at first. The lack of Crypto trading is also a drawback, but not a significant one. Otherwise, Fidelity was easy to set up, and has been easy to use.