Domino's Pizza USA Reviews – Page 8

5/5 rating based on 1975 reviews. Read all reviews for Domino's Pizza USA for iPhone.
Domino's Pizza USA is free iOS app published by Domino's Pizza LLC

Terrible UI

Iythk

How in the world are you supposed to navigate this thing? Its like its designed so you order more than you want. Every time I’ve tried to use it i just give up and call.


Shows one price, charges another

SuzieQ2too

The app asks if I want to update to a speciality pizza for $2 more. If I say yes, I am charged a higher price in my total ($3 instead of $2). I’ve contacted the company, talked to my local store (supposed to be corrected). When it still wasn’t corrected over a month later, I sent screenshots and note to local store manager (who I had talked to before). Months and months later, Dominos is still charging an extra dollar to everyone who updates to a specialty pizza ( not sure if it’s only local problem, or national one). I can understand a mistake, but when pointed out a number of times and nothing changes, I wonder what’s going on.


Can’t complete order

punkitsnotme

Trying to place an order, tells me to add to order but it won’t work. Press add to order 30 times no anything press the remove item from order and it works. Why can’t I add to my order but can only remove items from my order? Makes no sense -1 star


poor customer service

Visualaex

The app is ok to use.. but the people at the particular store I ordered from are unhelpful and poor service. They don’t seem to care about the order you are trying to place.. and a bit rude as well , trying to rush off from the phone.. hopefully the next Pizza app will be better service..


Doesn’t clearly define charges

Joe0869

I selected an in app coupon for 2 medium pizzas and an order of bread twists for $17.99. When it came time to pay it showed me a total owed of $34.99 and other than a delivery charge of $5.99, no explanation for the extra $10 or so. Would recommend either calling in to order or find somewhere else that isn’t trying to rip you off.


No tip option

BaxterTheCat

My restaurant does contactless delivery. There is no option to add a tip to my order. How do I tip the driver? Am I supposed to throw money at them from the window?


Great app but I wish it would let me add a tip

mondojane

I really love the app, it’s super functional and easy to use. I love how it stores previous orders, how easy it is to find and apply coupons and track your order. However, when I check out I really wish I could add a tip for my driver. Because we’re doing contactless and delivery I’m not signing a card slip where I would normally add the tip. I either need to call the store and ask them to add it (which defeats the purpose of using an app) or leave a cash tip on my porch for the driver. Adding the option to tip ahead would make this great app even better, and drivers might get more/better tips as well!


no pizza

shcotre

I ordered a pizza online at 6:40. The earliest delivery I could get was 830. My quality check by Britney was at 8:19. It is now 940 still no pizza tracker shows it hasn’t even been out for delivery and shows that I could have another 35 minute wait. Of course the phone no one is answering at the store. I haven’t ordered dominoes in a while and I guess it will probably be quite a while before I order again. I just wonder how my pizza is going to taste after being quality checked at 8:19 and still not receiving it as of 945. If I could cancel my order I would but of course again no one is answering the phone so I have no options except to wait


Love the app ?

HEY YOU....

I’ve been ordering dominos for a long time but for some reason I never got the app. This is my first time ordering from the dominos app and I am loving my experience btw iM 1 hUnDrEd yEaRs OlD ??


Add a menu

MissyFoxTrott

I like this app pretty good except it won't allow me to browse after hours. I wanted to look & plan for the next day but it only knows how to tell me it's closed. Please add a menu I can browse anytime without having to choose delivery or pickup. Thanks.