|Business||Free||DeskPRO Ltd||iPhone, iPad, iPod|
* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.
This is a much better agent app then was available before. Looks like I can do everything that I can do in the agent portal.
Hello DeskPRO! We absolutely love this app to manage our tickets and all, but one thing that we are have an issue with is the constant app crash every time we try and view the users or organizations. Is this going to be fixed? Thank you for all of the hard work you put into this app!
Not perfect, but really can manage your tickets via phone or iPad. Thank you DeskPro!