Deskpro

This is the all-new mobile companion app for DeskPRO, the helpdesk software for 21st century organizations. As a DeskPRO agent, now you can handle tickets from your iPhone or iPad as quickly and efficiently as you can from the desktop. You must have an existing DeskPRO helpdesk running the latest DeskPRO version for this app to work.

Category	Price	Seller	Device
Business	Free	Deskpro Ltd	iPhone, iPad, iPod

* Create new tickets, users and organizations.
* Filter, sort, assign and update tickets.
* Swipe left in the ticket list for quick ticket actions.
* Customize the ticket view: choose to show custom fields or labels.
* Apply mass actions
* Reply quickly using your snippets and macros.
* Attach files from local storage, iCloud Drive, or Dropbox.
* Supports iOS notifications.
* Includes advanced features like problems & incidents.

Reviews

Better then previous attempt
inverted29

This is a much better agent app then was available before. Looks like I can do everything that I can do in the agent portal.

Love this App!
Codyd.p

Hello DeskPRO! We absolutely love this app to manage our tickets and all, but one thing that we are have an issue with is the constant app crash every time we try and view the users or organizations. Is this going to be fixed? Thank you for all of the hard work you put into this app!