Astrill VPN Client Reviews – Page 3

4/5 rating based on 338 reviews. Read all reviews for Astrill VPN Client for iPhone.
Astrill VPN Client is free iOS app published by Veloxee Corp.

Nightmare with iPhone

Heizer61

Works ok on OSX and iPadOS. However, it is a nightmare to get connected at iPhoneOS in China. Apparently the developer ignores this issue since month! Not recommend for use on iPhone in China!


Anybody there?

amibivert

The VPN has been shoddy for two weeks. Yesterday it stopped working. I text chatted with Marcus and he said he put in a request to tech and someone would contact me. It’s been a day and nobody has. I see people have been rating the app recently, because it went from 4.6 yesterday to 4.1 today, so I can’t be the only one having trouble. Are you overwhelmed or something, is that why nobody is helping me?


No updates recently?

looynnne

I’ve been using Astrill for quite a long time, it worked pretty well, especially in China. I really would like to thank Astrill for saving my life. But recently it’s not stable, always showing problem when connecting, not sure if any updates? Thanks much. You guys are awesome!!!!


Not good anymore

dhouyg667

These days the vpn is not working out. I'm really disappointed.


Horrible customer support

二虎妈

They treat you not like a consumer but like a convicted prisoner


Terrible since recently!!

Alex thisnameistaken

This review comes after three years of use. I live in China, and this is the only reliable VPN out here. I have to say that the iOS app works terribly. I often cannot connect for no reason, and when I want to disconnect, I'm experiencing the same problem. The app hasn't been updated for more than a year! Recently the connect/disconnect issue became even worse than before; to disconnect, I have to enter settings/VPN and delete the VPN profile. The app works perfectly for Windows, macOS, and Android, but the iOS version is atrocious. It doesn't have all the options as other platforms app. And yes, I've contacted customer support on various occasions and never got a solution. Maybe the solution is to update the app finally. For a VPN that costs $120, it should perform much better. Luckily ExpressVPN works much better since the last year, and as a user who always has two VPNs just in case, I won't choose Astrill again if these bugs aren't patched before my subscription expires. Just by reading other reviews, you will see that almost everyone is experiencing the same problem.


Update the app

DDH_OO

Getting worse while ExpressVPN’s getting better… Update the app !!!


Not working in China !!

Eфan

Recently Astrill doesn’t work anymore in China with errors of “authentication handshake failed”. No matter which endpoint I choose, the error still there. Totally a waste of money!!


Awaiting Email

Grantman30

I will let you guys know what happens


Won’t turn off, unable to connect

jhonnnywong

Now, most of time, it can not connect, I even deleted this VPN and download again. Usually it can’t turn off. Can you improve it?